CFS provides a full range of freight services nationwide to businesses based in Australia, including road, air, and rail freight, international shipping, warehousing, and 3PL/4PL solutions. We also offer specialised services like oversized freight handling, project work, fragile and high-value shipments, as well as dangerous goods transport. Whether you need express shipping, same-day delivery, or international freight services, CFS ensures your goods are delivered efficiently and securely.

CFS provides reliable road freight services across Australia, offering both general and express road freight options. Whether you need local deliveries or long-distance transportation, our road services are designed to ensure your goods are delivered safely and on time. We work with a nationwide network of carriers to provide flexible solutions for all types of freight, from small parcels to large bulk shipments.

Yes, CFS offers rail freight services as an economical and reliable solution for transporting goods over long distances within Australia. Rail freight is ideal for bulk shipments or non-urgent deliveries, providing an alternative to road and air transport. We partner with leading rail carriers to ensure smooth and efficient rail freight services across key routes nationwide.

 Yes, CFS offers domestic air freight services for businesses that need fast, time-sensitive deliveries within Australia. Whether it's same-day or next-day air freight, we ensure your goods are delivered quickly and securely.

CFS offers a variety of time-sensitive and express freight delivery options, including same-day, overnight, and next-day services across Australia. Our extensive network of reliable carriers ensures that urgent deliveries are prioritised and reach their destination on time, helping businesses meet tight deadlines without any hassle.

Yes, CFS offers international freight shipping services via both air and sea freight. Whether you’re shipping to or from Australia, our team handles customs clearance, documentation, and transport logistics to ensure your goods arrive safely and on time. We provide tailored international shipping solutions for all types of freight, including oversized or high-value goods.

CFS can help reduce freight costs by optimising your shipping processes and offering tailored freight solutions. Our team evaluates your current logistics operations, identifies opportunities for packaging optimisation, consolidates shipments, and recommends the most cost-effective carriers. With our Freight Management Technology, you can also track and manage shipments more efficiently, reducing errors and improving cost control.

Yes, CFS is experienced in handling the transport of dangerous goods (DG) within Australia. We comply with all national regulations, including the Dangerous Goods Code, and work with certified carriers to ensure that your DG shipments are handled safely and securely. Our team will guide you through the entire process, from documentation to compliant packaging and transport.

Yes, CFS offers flexible freight solutions for businesses with fluctuating shipment volumes. Whether your needs change due to seasonal demand or unexpected surges, we can scale our services accordingly. From small consignments to bulk freight, we ensure smooth logistics and reliable delivery no matter the volume.

Yes, CFS offers return logistics and reverse logistics solutions across Australia. We provide businesses with efficient and cost-effective ways to manage returns, product recalls, or warranty claims. Our return logistics process includes managing returns from customers, handling the reverse flow of goods, and processing them back into inventory or disposal, depending on your requirements.

Yes, CFS offers comprehensive warehousing and fulfilment services across Australia. We work with trusted 3PL providers to offer secure storage, inventory management, and fulfilment solutions tailored to your business needs. Whether you need short-term storage, order picking and packing, or long-term inventory management, CFS ensures your supply chain runs efficiently from warehousing to delivery.

CFS offers 24/7 customer support to ensure all your logistics needs are met, no matter the time or situation. Our entire team works as an extension of your business, dedicated to helping you manage your freight operations seamlessly. Each client is also assigned a dedicated account manager who not only understands your business but also ensures that your logistics strategy aligns with your overall business goals. Your account manager regularly reviews and optimises your freight services, providing insights and strategic advice to keep your operations ahead of the curve. With CFS, you have a team fully committed to your success, providing both day-to-day support and long-term strategic guidance.

At CFS, we prioritise fast response times. Our support team aims to respond to all customer queries within 15 minutes (with an average response time of 5 minutes) during business hours. For urgent issues, our on-call team is available 24/7 to ensure any problems are addressed quickly and efficiently.

You can contact CFS for support through phone, email, or our online portal. We provide multiple ways to reach us so that you can get help in the way that’s most convenient for you. Whether you need immediate assistance or want to track the status of an ongoing issue, our support team is always available.

CFS personalises its logistics solutions by assigning dedicated account managers who work closely with you to understand your business. We tailor freight services, reporting, and technology solutions to match your specific requirements, ensuring that you receive the most efficient and cost-effective logistics support.

Absolutely. Your dedicated account manager at CFS is here to provide long-term strategic advice for your logistics operations. We’ll help you review your supply chain, identify opportunities for cost savings, and scale our services to meet your business’s growth. Whether it’s optimising freight processes or adapting to changes in demand, we’re here to support you at every stage.

CFS uses a streamlined dispatch process to ensure that all shipments are handled efficiently and delivered on time. Our Freight Management Technology enables real-time tracking and coordination with carriers, ensuring that each shipment is dispatched promptly. Whether it's a regular delivery or a time-sensitive shipment, we make sure your goods are en route as quickly as possible, while providing full visibility throughout the process.

Yes, CFS provides both same-day and next-day delivery services for urgent shipments. We work with a network of trusted carriers to ensure that your time-sensitive deliveries are prioritised and arrive at their destination quickly and securely. These services are available across Australia for both local and long-distance shipments.

Absolutely. CFS offers real-time tracking for all your deliveries through our Freight Management Technology. From the moment your shipment is dispatched, you can monitor its progress and receive updates at each key stage. This ensures full visibility and peace of mind, knowing exactly where your shipment is and when it will arrive.

CFS offers flexible options for consolidating multiple deliveries into one dispatch and break down pallets, helping to reduce costs and improve efficiency. Our team can coordinate shipments going to the same or various locations.

While CFS works hard to ensure timely deliveries, delays can occasionally occur due to factors beyond our control, such as weather or carrier disruptions. If your shipment is delayed, we will inform you immediately and provide regular updates on the status of the delivery. We also work with carriers to minimise the impact of delays and ensure that your shipment reaches its destination as soon as possible.

Yes, CFS provides delivery services to remote and rural areas across Australia. Our national network of carriers ensures that we can reach even the most remote locations with reliable and efficient service. Whether you’re shipping to urban centres or rural areas, we ensure that your goods are delivered safely and on time.

CFS takes extra care when handling fragile or high-value deliveries. We work with carriers experienced in transporting delicate and valuable goods, ensuring they are properly packed, handled, and transported securely. We also offer tracking and insurance options for added peace of mind, ensuring that your shipments arrive safely and in perfect condition.

Yes, CFS offers comprehensive insurance options to cover your deliveries. Whether you're shipping high-value goods, fragile items, or bulk freight, we provide insurance coverage to give you peace of mind. Our team can help you select the right insurance option for your shipment, ensuring that your goods are protected in transit from pickup to delivery.

CFS has a dedicated department for managing specialised project work and large-scale logistics projects. Our project management team works closely with your business to plan, coordinate, and execute complex logistics solutions. Whether it's coordinating large shipments, handling oversized freight, or managing time-critical deliveries for major events or campaigns, our specialists ensure every aspect of your project is delivered smoothly and on time.

To make payments as simple as possible, CFS offers a range of payment options, including bank transfers, direct debit, and credit card payments.

CFS provides a streamlined weekly consolidated invoice, which includes charges for all jobs across all carriers. This means you only need to process one freight bill, eliminating the hassle of managing multiple invoices and different payment terms. We handle the entire invoicing process, including auditing and checking for discrepancies before you receive your bill, so you can be confident that all charges are accurate and verified.

Yes, CFS can customise invoices to suit your needs. Whether you prefer invoices at a branch or head office level, or in a specific format like Excel or PDF, we can tailor the invoicing process to best fit your internal systems. 

CFS manages discrepancies and additional charges directly with carriers on your behalf. If we identify any charges that don’t align, we resolve them internally, ensuring you only receive accurate, finalised invoices. In the event of a query or concern, our accounts team is available to quickly resolve any issues, acting as your single point of contact for all billing-related questions.

A TMS (Transport Management System) is a digital platform that streamlines and automates your logistics operations, from booking freight to tracking and invoicing. CFS’s TMS simplifies your entire freight process by providing real-time tracking, automating bookings, and integrating seamlessly with your existing systems. Key features include managing multiple carriers in one place, optimising freight routes, and reducing manual tasks—helping your business save time, cut costs, and increase visibility over shipments.

CFS’s TMS offers real-time visibility over all your shipments, from dispatch to delivery. You can track the status of each consignment, monitor carrier performance, and receive alerts if any issues arise. The system consolidates data across multiple carriers, giving you complete control and insight into your entire freight operation, helping you make informed decisions and optimise your logistics strategy.

Yes, CFS’s TMS allows you to manage multiple carriers in one place. Instead of dealing with each carrier separately, you can book, track, and manage all your shipments through a single platform. This helps streamline operations, reduce complexity, and ensure you’re always using the most efficient carriers for your specific needs.

CFS integrates with a variety of e-commerce, ERP, and WMS platforms, including Shopify, WooCommerce, MYOB, and DEAR, as well as other popular systems like NetSuite and BigCommerce. Our integrations are designed to automate tasks such as freight bookings and tracking, reducing manual data entry and increasing efficiency. Whether you need live shipping rates, order syncing, or seamless data flow, our system ensures your logistics are streamlined and connected to your business operations.

Yes, CFS offers limitless customisation options for integrations. We work closely with clients to tailor solutions that meet their specific logistics and business requirements. Whether you need to integrate unique platforms or automate complex processes, our team can work with you to build custom solutions that seamlessly connect your freight operations with your existing systems.